Менежментийн шилдэг 50 сэтгэгчийг 2 жил тутамд тодруулдаг Thinkers 50 конференциэс нийгмийн сүлжээний Твиттер сайтаар өөрсдийн дансаар менежментийн түүхийг 50 твитээр нийтэлснийг нэгтгэн блогтоо орууллаа.
The History of Management in 50 Tweets begins Wednesday 21st. From building the Pyramids to managing millenials.
Beginning of History of Management in 50 Tweets today. From pyramids to Ford’s mass production.
Stonehenge, pyramids, Hanging Gardens all required managers, but called slave drivers. Then, in Indl Rev, supervisors & overseers.
Latin manus (hand); Italian maneggiare (to handle); French ménagement (care) evolve into modern word, management.
19th century management’s genesis: household management, Mrs Beeton, efficiency guru; organization & leadership of military.
Elihu Root, Sec of War, re-organized the General Staff of the US Army. Peter Drucker cites as early exemplar of management @ work.
Ford’s mass production. Scale required managers. ‘Our policy is to reduce the price, extend the operations & improve the article’.
Day 2 of History of Management in 50 Tweets. Today includes the 1st MBA and rise of scientific management.
1908 1st MBA offered at Harvard. Grad school of business set up 1919. MBA one of great educational success stories of century.
1st management consultant & guru, Frederick Taylor. Creator scientific management. Inventor and tennis champion. Lenin was a fan.
Scientific management: managers had stop watches; malign overseers. Still exerts influence; if not, we’d all work at home.
Early 1900s. What managers do: Planning, Organizing, Staffing, Directing, Co-ordinating, Reporting & Budgeting. Still largely true.
Max Weber envisages triumph of bureaucracy, the rational-legal model. Dickens with efficiency. Sound familiar?
Day 3 of History of Management in 50 Tweets in which meet Peter Drucker, Alfred P Sloan and Mary P Follett.
Peter Drucker championed management as serious discipline from 1930s-2000s. Creator modern management. Met Freud as child.
At GM Alfred P Sloan saw managers in organizational context. Managers = organization men. Drucker studied GM, kickstarted career.
‘Management is work, and as such it has its own skills, its own tools, its own techniques.’ Drucker
Human side of management discovered 1920s – Mary Parker Follett, 1st female management thinker. Far sighted libertarian.
Hawthorne Experiments 1920-30s, Chicago – pay people attention and they perform better; love pays. Ignored.
Day 4 of History of management in 50 Tweets from WW2 – high point of Management 1.0 -- to rise of orgzn man.
WW2 – high point of Management 1.0, enables mass production on unprecedented scale. Common purpose plus management unbeatable.
Post-war US statistician W Edwards Deming introduces Japanese to quality control. They listen and implement. 40 yrs later, reap...
1940-50s Rise of organization man a la William Whyte. Safe job, 40 hrs a week for 40 yrs, paper-shuffler, dull but fulfilled by...
1940-50s Rise of organiztn man a la Willm Whyte. Safe job, 40 hrs a wk for 40 yrs, paper-shuffler, dull but fulfilled by white goods
Maslow’s hierarchy of needs helps explain motivation. Self actualization at top. Not on most managerial agendas then or now.
McGregor’s Theories X and Y. Carrot and/or stick. You choose. Sticks largely preferred but carrots increasingly on offer.
The History of Management in 50 Tweets continues: 1960s while world discovers free love and LSD, managers find strategic management.
1960s rise of strategy. Chandler begets Ansoff and strategic management. Look hard enough and the future can be explained.
Management by Objectives. A to B. The future is linear and the job of the manager is to join the dots, all two of them.
Forget Hendrix, hallucinogenics, & summer of love; all managers receive is KISS & strategic management.
1970s The manager as ultimate rationalist; analysis explains all, but paralysis by analysis. Exemplified by Harold Geneen at ITT.
Henry Mintzberg’s Nature of Managerial Work: managers spend v short periods of time on anything; endlessly distracted, action...
History of Management in 50 Tweets continues. Today, 1980s -- Deming, In Search of Excellence, Porter.
Ed Schein explains idea of corporate culture, the way things are done around here. Foosball sales rocket.
Management consulting becomes heavy industry. (Self-proclaimed) smartest people in room flock to Bain, BCG, McKinsey.
Japanese reap rewards of TQM, quality products and production. Sleepwalking, US discovers this via NBC TV program about Deming.
In Search of Excellence 1982. Brings good news! Western managers not all bad. Invents business book market. Ooops! Companies soon...
MBWA, management by walking around. Not rocket science after all. Leads to empowerment. Fashionable talk, rather than persuasive...
Managers discover customers & quality. Programs & initiatives abound. The customer is king! Create new departmts thus missing point.
Michael Porter unveils 5 forces which explains how companies compete. Differentiate or die. The high point of frameworks.
Leadership rediscovered. Management for heroes. Change accepted as normal. Kotter suggests 8 step approach.
Hist of Management in 50 Tweets reaches the 1990s when the hard stuff dominated -- from reengineering to Jack Welch
Backlash. Soft stuff gives way to the hard stuff. Reengineering new big idea. Processes trimmed. Middle managers, heroes in 50s,...
Managers discover technology. Virtual working discussed ad nauseum. Rise of knowledge worker predicted in late 60s by Drucker.
Knowledge rules. We’re all knowledge workers. Intellectual capital more powerful than capital…for a day or two.
Hamel & Prahalad champion core competencies. Discover what your great at and then develop strategy to maximize.
Balanced scorecard devd by Kaplan & Norton. Managerial dashboard. Managers fall in love with measurement, again.
Internet revolutionizes management. PAs in short supply. Strangely managers now work longer and churn accelerating.
History of Management in 50 Tweets reaches its grand climax: the big ideas of the noughties and beyond
E-everything. Entrepreneurs sexy, managers dull. But dot-coms which work bring in managers pronto.
Managers discover emotional intelligence, but still dream of the hard-edged business savvy of Jack Welch.
Professionalization of managers. Desperate for status/acceptance/more money, call for the professional manager. MBA boom.
Kim & Mauborgne create new vocab for strategy. Value innovation. Fair process. Forget about red oceans, create your own blue oceans.
R&D morphs into innovation, suddenly preserve of managers as well as difficult-to-manage boffins. Trouble is boffins now VIPs.
Clay Christensen makes sense of the innovator’s dilemma and disruptive innovation. Next, disrupt the disruptor.
Bill George champions authenticity. Leaders & managers need to embrace, well, themselves. Difficult.
Enron et al give managers a bad press. Re-discovery of ethics leads to more forms to fill in and boxes to tick.
Julian Birkinshaw & Gary Hamel create MLab, idea that management innovation is source of competitive advantage. Ask Toyota.
Managers have to reinvent the carrot. Demanding millenials demand a more varied diet.
Management truly global, often virtual & highly complex. Future difficult, hypercompetition, commoditization. Management the answer.
The full user-friendly Hist of Management in 50 Tweets available in T50 newsletter at thinkers50.com